Outsourcing data entry operations has always been a cost reduction strategy for most companies. However, recent changes in the market have focused attention on the competitive advantage rather than the financial one.
The objectives of outsourcing data entry are to increase productivity, scalability, and increase business.
In House Outsourcing Data Entry
Some companies manage data entry internally, while others outsource the entire process. Although most people don’t think of entering data as a complex task, it usually requires a lot of requirements and needs a certain level of specialization. Companies that decide to keep data entry as an internal transaction must invest in technology to keep up with their competitors. Besides, they must allocate resources to train staff in the fields of technology and procedures.
In some cases, data entry, when handled internally, is executed as a secondary activity. The people in charge usually have other main events, in which they must be fully concentrated. In addition to your main tasks, data entry may be overloaded. Therefore, the staff would lose concentration, and their performance would be lower.
On the other hand, if a company delegates activities in a dedicated department, there are higher costs. If you don’t like the performance of one employee, it is not so easy to replace them with another. As soon as they are returned, you will have already used company resources that could otherwise be used for the main activities.
Also, it may not always be easy to find the right employees within a small group of candidates confined to a small geographic area.
Outsourcing data entry advantages
A study conducted found that companies outsource more and more to intensify merger and acquisition efforts, with a significant increase of 22% in two years. They also use outsourcing as an innovation channel. However, 49% of companies outsource services as they move towards innovation. It is more than double what it was in the last two years.
Cost-cutting remains a good reason to outsource data entry, but it is no longer enough. The most recent strategy is to reduce costs and invest savings in innovation, new markets, and new technologies related to the central business. In addition, optimization costs can make companies more competitive by making them more agile and productive. Therefore, cutting costs is a means to a higher objective.
Outsourcing data entry can reduce employee costs, software, and technology, recruitment and training costs, sick leave and vacation expenses, personnel management costs, etc. Now imagine these costs multiplied by the number of employees needed to manage large volumes of data entry.
Access to technology
There are two ways in which data entry in outsourcing can help your company have access to the latest and most revolutionary technologies. So, we have already discovered the first in the previous chapter: allocation of outsourcing savings to the technology budget.
On the other hand, when managing data entry projects, companies must invest in the right technology to save time and, ultimately, also to do the automatic process.
However, investing in technology for a non-basic process seems like a waste of resources. Therefore, outsource the data entry allows companies access to the latest technologies without having to allocate an additional budget. Having access to the latest technologies helps companies intensify their game and be at the top of the competition.
As we have already discussed, data entry can be a complicated process. Sometimes, it is also a necessary process for some industries (e-commerce, machine learning, etc.) Therefore, it is essential to pay adequate attention to data entry.
By delegating data entry and data processing activities to a dedicated group, the quality will be higher. In addition, if you outsource to a specialized company, you will not only be entirely focused, but your experience adds value to the process.
Not only does the process of outsourcing data to a BPO help maintain a high-quality rate, but it also helps your company to provide a qualitative leading product/service. This happens because your staff will have more time and focus more on necessary skills. In addition, the best time management is another advantage that comes from outsourcing data entry.
Large volume management
Most of the time, data entry work requires personnel. As is evident, great staff involves a lot of resources.
When it comes to high volumes of productivity, you are at risk. Some tasks that require large amounts of data processing include database creation, mailing lists, image tagging, data extraction, data acquisition, and so on.
The outsourcing of these tasks is more convenient than its internal management.
Often, these high consumption and high volume activities are only seasonal. Therefore, two main problems arise:
- The need to recruit and train huge staff on short notice
- Moreover, the issue of the imposition of personnel in the absence of volumes.
- Companies do not have to deal with these problems if they outsource data entry.
- Outsourcing allows a company to scale and descend if necessary, without legal or recruitment problems.
BPO data entry
Data security and protection, efficiency, and compliance with current regulations are the main concerns for companies that want to outsource data entry. However, the right BPO partner must be certified and have the right industry know-how.
A trusted partner and strategic synergy can help your company to much more than just managing nonessential processes.
It can help your business expand, become more competitive, and reach new markets and countries.
We Are Coracc Technologies holding enriched years of experience in data entry management and data processing activities. As one of the most important pioneers of the outsourcing industry, we at Coracc has helped more than 115 clients worldwide.
Contact us if you want to know more about how we could help companies like yours. We will also send you a Report on data entry, including a business case that we are Coracc